the stay was really comfortable. the rooms themselves were spotless and well stocked with private bathroom. location: the hotel was just next door to most major sights and all the tourists spots. i visited el tigre del norte very close to the venue for a few drinks.

Had a very comfortable stay for a family visit to Madrid, glad I've chosen it.

The room overlooking courtyard was extremely spacious and perfect. It also had a clean bathroom and exceptionally comfortable beds - all for a REALLY GREAT stay. This location was marvellous, not far from the Gran Via and metro station as well as all the main museums, the palace ect.

Great location, easy access to everything. Awesome value for money. Friendly and helpful staff. Clean and neat rooms. Comfortable beds. Safe and secure environment. Convenient amenities in the room. Silent for a good night's sleep.

Absolutely nothing to say about dislikes.

The hotel has a perfect location, just 2 minutes walk from Gran Via. The street where it`s situated is safe, there are several restaurants with local cuisine and some coffee shops and supermarkets as well. This is just the place to stay at night, there are no facilities. The rooms are very simple, with old furniture, but very clean. The owners of the hotel, old couple, they don`t speak english, but their son, Antonio, is working there as well. He is a perfect helpful guy with perfect english!!! He explained me everything regarding the city, where to catch the city tour bus, where to eat and many other things!!! Then, he provided me with full information how to go from Madrid to Lisbon, then he helped me to buy through internet the air ticket Madrid-Lisbon, and even he managed to print it for me (there is no printer at the hotel!), I didn`t even ask him about that. He is doing his best for the guests, he is very polite and positive! So, if you book this hotel, you can be sure that you are in the city center, in the clean safe place with english speaking service.

Actually I cannot say anything bad because for this price you cannot demand many things. For this price the service provided was good.

The location of the Hostal was perfect fro seeing Madrid. The rooms were small but the beds very comfortable and the place was clean and the bathrooms were very compact but of a very good standard considering the very low price tag.

The one thing we felt was slightly negative was that the familly running it were heavily involved in our stay and rather nosey. Although it wasn't a massive problem, some more customer professionalism could be good, altho I must say for the price I think it can be overlookedw

Great location off Gran Via, walking distance to main sights. Small but clean room with comfortable beds. Friendly staff and good English spoken. Convenient eateries and supermarket nearby.

Felt like visiting family, nothing too much trouble.

The room was a big enough, the stuff (especially an amazing grandmother) was very helpful and polite. The young man speak English and he advised me not to take a taxi to Barajas at 4 A.m, but get a transfer from Plaza Cibeles (it was a really closer to hostal and costs only 2 euro).

I had a wonderful stay at a charming hostel in a fantastic location. The room was clean and comfortable, with all the necessary amenities. The staff were friendly and their son spoke excellent English. The neighborhood was vibrant, with plenty of cafes and restaurants nearby. Despite a few minor inconveniences like thin walls and dim lighting, my stay was overall enjoyable. I would definitely recommend this hostel for anyone visiting the area.

value for money and Spanish hospitality

The location was great for walking around an iconic street. We had an exceptionally clean and absolutely perfect room with private bathroom. The staff was pretty friendly and amicable - we would book again.

I got great value for my money at Ch Chelo in Madrid. The room was clean, spacious, and had a nice view. The location was perfect, within walking distance to major attractions like the Prado and Reina Sofia museums. Leaving my luggage after check-out was not a problem.

More breakfast items would have made the experience even better.

For the price we paid, the value we got at Ch Chelo was excellent. The room was small but comfortable, with everything we needed. The location couldn't have been better - right off Gran Via and close to the Chueca metro station. The staff were friendly, helpful, and spoke English well.

The food for breakfast could have been better.

As three female travelers, we felt safe at Ch Chelo, thanks to multiple doors and being located a couple of floors up. The room had all the essentials we needed, including air conditioning, a mini fridge, and a hairdryer. The staff was friendly and spoke good English, providing us with maps and information about free walking tours. The location was fantastic, just off Gran Via and within walking distance of all the main sights. We found great value for our money and enjoyed the comfortable beds.

Would be happy to recommend this hotel.

Family run hostel. Great location - near by Gran Via. Rooms simple furnished but clean. Not too noisy. Safe neighbourhood. Good value for the money. 3rd floor - lift in the building.

Lack of air conditioning - A bit hot in summer :)